The incredible benefits of making people feel seen and heard

The incredible benefits of making people feel binnenseen and heardThe incredible benefits of making people feel seen - and heardThe discussion was impassioned and heated. And while I had not initiated the debate, I unconsciously slid into an old habit of jumping into the fray.I started to share my perspective when a woman named Audrey abruptly turned away from me and started to make her case to someone else in our group. I tried to make eye contact but she wouldnt look at me. I called her by name but she ignored me.In that moment, when Audrey turned around and did not answer me, I felt the rage that comes from being unacknowledged, invisible, nonexistent.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreGenerally, I have the incredible fortune of living my life with rank and privilege. I am CEO of a company, an advisor to senior leaders, and I write about, and teach, leadership. My experience i s one of being acknowledged, answered, seen, and heard.But in that discussion, for the briefest of moments, I dipped my toe into the sea of disregard that so many swim in all their lives.The effects of being ignoredDr. Kipling Williamss research on the effects of being ignored and excluded reveal an unsurprising truth being ignored hurts. And it instigates behavior (often anti-social) thats meant to recover your existence. In other words, people who are ignored will do things that cannot be ignored.There is no greater obligation that we have as leaders, than to see those around us. Not just glance their way but give them the experience of being fully seen. The opposite of invisible.This, Kiplings research suggests, leads to social attentiveness and pro-social behaviors. The opposite of our reaction to invisibility.Think about your colleagues. And about your employees, including the most junior among them. Think about your clients or customers. Think about people you work with of a d ifferent culture, race, or background, a different social status or education.Do they feel seen by you? Heard by you?Our sacred (and very practical) obligation as leaders is to see and hear the people around us. Which, at times, can be hard.How to see the people around youBut nothing could be simpler Ask questions and listen to the answers.Let the tone of your questions be curiosity, not interrogation. This wont just help you understand the opinions of the people around you, it will help you understand them. How did they come to hold that view? What is behind it? Who are they?In other words, while their opinions might inform you, and maybe even influence your opinions and decisions, your listening will also give them an experience of being seen and heard.Peoples opinions, especially strongly felt ones, are a window into their soul. You will hear their longings, their fears, their uncertainties and struggles. Understand what that opinion says about who they are, what they care about. Why it matters to them so much. You will see them and they will feel seen.There are millions of people, some of them in your company, who rarely feel seen or heard from leadership. Imagine the social attentiveness and pro-social behaviors you could generate simply by asking and listening.Look around you today. Who can you see?This article originally appeared on Heleo.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

3 powerful ways to believe in yourself (and stop putting your success on hold)

3 powerful ways to believe in yourself (and stop putting your success on hold)3 powerful ways to believe in yourself (and stop putting your success on hold)Theres a small voice in your head that seems to pop up, especially when you plan to take action towards your goals.This voice whispers to you- These ideas wont work for me, What if it isnt good enough?, Can I really do this?, What if I fail?, I dont believe in myself.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moraThis voice can get so strong that it eventually takes control of your life. No matter what you try to do to fight this voice away, it just gets louder and more powerful.And then, instead of achieving your goals, youve made little progress because this voice of self-doubt has crippled your belief in yourself.If you dont believe in yourself, how can you achieve the level of success you desire i.e. build that dream business, write th at bestselling book, lose weight and so on? And what if instead of having self-doubt in your abilities, you would believe in yourself?Let me share with you 3 simple strategies you can use today to believe in yourself and start making more progress in your life.Hi. Before we dive into the main course, Id like to give you a free eBook guide including the best practical ideas and proven science for building good habits and breaking schwimmbad ones. If youd like to learn these ideas on how to stick to your goals and stop procrastinating, you can download my free PDF guide Change Your Habits here.How To Believe In Yourself1. Practice Talking Positively To YourselfLife isnt about finding yourself. Life is about creating yourself George Bernard ShawFrom the first moment your head lifts off the pillow every morning, you are constantly bombarded by negative messages from society and media telling you that youre not good enough.This isnt anything new.If you really think about it, from the mom ent you were born, you had a positive can do outlook on life. That is until people around you spoke negative words that stuck in your mind. Then you stopped believing in yourself.One of the best ways to reverse this negativity is to practice daily positive self-talk. This isnt some law of attraction magical woo-woo strategy, the power of self-talk and perception is also backed by proven science. 1David Sarwer, psychologist and clinical director at the Center for Weight and Eating Disorders at the University of Pennsylvania uses self-talk strategies to help his new weight loss clients achieve their health goals.Heres how it worksDavid Sarwer gets his clients to stand in front of the mirror and then encourages them to use more gentle, neutral language as they evaluate their bodies.Instead of speaking negatively about their body, My abdomen is disgusting and grotesque, Sarwer prompts them to say instead that My abdomen is round, my abdomen is big its bigger than Id like it to be.His go al is to remove the negative and pejorative terms from the patients self-talk.Sarwer believes that the weight loss client must change their perception of their body to achieve and sustain their health goals. 2I personally used a similar strategy to get over my fear and self-doubt of writing my first book and public speaking. I struggled to meet my deadlines because of the self doubts that my work wouldnt be good enough to be shared with the public.To combat this as an experiment, I would stand in front of the mirror every morning and speak positive words about my abilities as a writer and a speaker.As soon as my self-image changed, my actions followed swiftly.Within 3 to 6 months I self published my first book, delivered a 20-minute speech in front of a hundred plus strong audience and launched some small business projects.You can use this strategy as well.PracticeSet a 2-5 minutes timer as soon as you wake up and before going to bed everyday. Stand in front of the mirror and simply begin to talk to yourself with positive words counteracting your self-doubts.For example, instead of telling yourself that my work isnt good enough simply switch it around and tell yourself that my work is unique and good enough to be shared with the world.Rinse and repeat for 30 days.Remember that youre not lying to yourself here. Youre simply reminding yourself of the truth about your capabilities before your mind was heavily bombarded with negativity as a child.2. Let Go Of Negative People in Your LifeDont waste another minute dealing with a toxic, negative, energy-draining person. Some people are wired for negativity. They love being argumentative, combative and abusive. Run for your life as quickly as possible.- Les BrownThese are the people you may know who always have something negative to say about your goals and aspirations. Alwayshatingwithout giving any positive criticism.The less time you spend around these schrift of negative people, the less self-doubt you will strug gle with and the more you will believe in yourself.Research has shown that negativity is contagious, just like a cold or flu.Psychologist Elaine Hatfield has found through studies that we have a tendency to mimic the body language, feel emotional displays and experiences of people we spend time with- especially, negative people. 3Yes its tough to let go of negative friends particularly those youve known them for years. But, how can you inspire your friend to become a better person if being around their negativity is holding you back from success?By setting tight boundaries in the relationship and reducing the time spent with them, you stand a much better chance of achieving your goals and inspiring them to become a better person in the process.3. Focus on the small steps with a long-term perspective.If you spend an extra hour each day of study in your chosen field you will be a national expert in that field in five years or less.- Earl NightingaleIts easy to fall into the trap of o bsessing over a final outcome- to look like that person with the fit body, successful business or bestselling books- whilst completely ignoring the years of consistency they put into their craftto get to that point.This type of outcome-oriented thinking is a recipe for paralysis from self-doubt andchronic procrastination.Instead, shift your focus towards what you can do consistently today, tomorrow and the next, that will bring you one step closer to that goal.By staying consistent and sticking to your goals, no matter how small, you can build the necessary self-confidence and skills to create the quality of work and life you desire.Believe In YourselfUltimately, youre the only person that can truly believe in yourself, nobody else can.The next time you struggle with self-doubt holding you back from success, ask yourself this powerful questionHow would the person Id like to be do the same thing Im about to do?Thensimply be and act like the type of person youd like to beregardless of the doubts running through your mind.Practice daily self-talk, cut the negativity from your life and focus on the consistent small steps- then youll be well on your way to achieving your dreams.This article first appeared on MayoOshin.com.Mayo Oshin writes atMayoOshin.com,where he shares well-researched ideas based on proven science, philosophy and the habits of highly successful people, for stress-free productivity. To get these strategies to stop procrastinating, get more things by doing less and reclaim up to 20 hours of wasted time each week, you canjoin his free weekly newsletter.FOOTNOTES

Paying Tribute to Mary Tyler Moores Legacy

Paying Tribute to Mary Tyler Moores LegacyPaying Tribute to Mary Tyler Moores LegacyPaying Tribute to Mary Tyler Moores LegacyShe turned the world on with zu sich smile and led the way for women in the working world.Talk about a working woman Mary Tyler Moore was funny, fearless and she had a LOT of jobs. While many folks struggle to make themselves sound good on a resume, youd be hard put to make Ms. Moore sound bad. Here is as much of her amazing legacy that we could fit on two pages.Hers is a household name that hardly needs explanation. But to honor the late, great trailblazer, Mary Tyler Moore, we asked TopResume Senior Staff Writer TC Paulson to showcase her many (many) accolades.Check out this list of her groundbreaking work that paved the way for waves of women to put on pants and get down to business.Want to see how your resume stacks up? Get a free resume review today

How to Deal with a Terrible Boss

How to Deal with a Terrible Boss How to Deal with a Terrible Boss I had a friend whose manager was so unprofessional and made each work day so unbearable that my friend ended up quitting. Even though she enjoyed her position and made a decent amount of money, the thought of having to continue working under her anfhrers leadership was unbearable and just leid worth it.Yet, in todays job market, not everyone can afford to make this type of decision. So, youre stuck at the job with a barely tolerable boss. What do you do? Below are two different types of annoying bosses and how to deal with each one1. The GhostThis is the boss whos never there, or at least never there when you need the person. You pull your eight-hour shift and then some, putting the files in order or the store back together. You know your boss is somewhere in the building, doing something vaguely related to his/her job, but isnt there something more helpful this individual could do?The fact is, quite a few of ansicht bosses fall into two subcategories. One is the boss who doesnt want to be there. This is the boss who likely hates coming to work as much as you and avoids responsibility like the plague because he or she simply doesnt want to do it. With this type of boss, your best bet is to ask for help. If none is available, and you really feel this person is shirking his/her duty, perhaps a call to the person above your immediate boss is in order. If you have the rare boss who is actually doing work behind the scenes and you feel you and your needs are being ignored, simply asking for help is usually the answer. Maybe when things have slowed down, ask to have a day where your boss shows you what his or her position entails. It will show that you are interested in vorrcken while also helping you understand all his/her required duties (and whether or not the person is actually fulfilling them).2. The Micro-ManagerMaybe you have the opposite of the ghost- the micro-manager boss. It seems like thi s persons entire mission in life is to sit over your shoulder and remind you of things you already know. Maybe he or she reminds you via emails or in passing conversation of work that is due hours from now. These kinds of bosses can be especially grating because they can make you feel like a child who needs extra special, around-the-clock surveillance.Dealing with a micro-manager is oftentimes very difficult if he or she has a short fuse. If these types of bosses fly off the handle easily, the best way to deal with them is to over compensate for a while. Turn in things early, make sure your job is done and your station is clean well ahead of time. It might mean a few weeks of tough work, but after a while, you will notice you are no longer the target.If the person is more pragmatic, you can usually prove your point by just ignoring your manager when he or she bugs you but still turning in your work on time. As long as you are on time, rarely is there a reason for your boss to bother you, and eventually, he or she will leave you alone.

Office hacks 5 fun tricks to increase your productivity

Office hacks 5 fun tricks to increase your productivityOffice hacks 5 fun tricks to increase your productivityAn office that is simultaneously relaxed and productive? How does that work?In the corporate world, weve long been conditioned to believe that a good work ethic is synonymous with a gritty, grinding style of professionalism, where the optimal results spring from long hours of hard work and discipline.But recently, experience has told us otherwise, as startups embrace mantras like work smarter, not harder, as a way of re-engineering productivity.A company like Google, which gives employees gourmet food, endless entertainment and over-the-top perks, is arguably successful because of these policies, not despite them. The model goes a long way in explaining why so many startups have embraced mora holistic work cultures, designed to nourish employees to their fullest potential rather than simply demanding more from them.Here are five methods I have found work well at our company, a web and mobile search tool for commercial office space, to promote business growth through a positive, relaxed work culture.1. Establish an open-door policyThis flexible policy invites employees to interact, ask questions and challenge their managers - in a good way. When kollektiv members feel comfortable with one another as well as with their superiors, communication is faster, good ideas are less likely to be left on the table, and alternately, red flags are less likely to escape detection.And open-door policies are not relegated to more open, transparent work cultures. Successful companies with more traditional organizational structures and cultures employ them successfully as well.2. Keep everyone fullFree coffee is always nice, but a fridge full of snacks is even better. About67 percent of employees who receive free food at work are very happy with their jobs. In addition to the cost benefit for employees, food around the office helps people stay energized and gives them les s incentive to eat a heavy lunch that will put them to sleep later on in the afternoon.The same study found that this perk is more important to millennials than to other age group, yet only 16 percent of employeesclaim they get free snacks at work. Thats easy to fix.3. Encourage creativityGive your employees an interactive canvas, collectively. For us, the canvas is a giant blackboard on the wall where anyone on the gruppe can draw with chalk, write inspiring messages, place Post-it notes and more.While Slack often serves a similar purpose for us, we find the act of physically writing or drawing to be creatively liberating. Since many of us spend so much time behind our screens, it can act as a much-needed distraction, especially an artistic one that will stimulate the mind with new ideas.Finally, it doesnt hurt to add a bit of culture to the office by way of paintings or music, as long as its not provocative.4. Get out of the officeEven though the office is a professional workplace , your teammates can benefit from getting to know each other on a personal level as well.Engage your team through periodic happy hours and dinners to show that the relationships you build go well beyond the confines of office walls. You can even try out team-building outings like sporting events, hikes, company-wide retreats and other events.These outings can promote bonding between team members, reduce employee stress and give employees the chance to get to know one another outside of the office. When your colleague is also your friend, its that much easier to support them professionally.5. Choose the right layoutOur recent surveyof 75 New York startups revealed that 94 percent of founders believe office space plays a role in attracting talent. Rightfully so, considering most of us spend a significant part of our days (and sadly, our lives) in the office.For your team to be comfortable and productive, choosing an airy space with plenty of natural light can be surprisingly effective . Its one reason open floor plans are all the rage these days. This type of layout tends to be more visually appealing, friendly, and ultimately yields more fluid, collaborative work.In order for this type of layout to work without creating too many distractions, youll need to dedicate a few isolated quiet spaces (or breakout rooms) for meetings, calls or just heads-down work.You dont have to choose productivity over employee well-being and happiness. Instead, you can create an environment that melds perfectly with your mission and team while keeping things efficient and positive.Happy employees are 38 percent more productive than unhappy employees and produce 37 percent greater sales.The implications for employee retention and productivity are significant.In time, you will find an optimal balance between your teams enjoyment of the workplace and their productivity. You need both for your company to reach its true potential.This article originally appeared on BusinessCollective.Aron Susman is the co-founder and CFO of TheSquareFoot.

The Confidential Secrets for Waitress Duties Resume

The Confidential Secrets for Waitress Duties Resume At this point you have an employee whos trained on a particular endeavor. A work description guarantees that there isnt any duplication of tasks or duties. When you get prepared to post a cocktail server job, dont hesitate to use or customize our cocktail server description to have a job listing that is right for your organization. A template could be considered a one-page resume, or a two-page resume, but until you realize what youd need to devote the resume you dont understand what duration will most likely get the job done best. The Argument About Waitress Duties Resume Regardless, the position is extremely stressful, perhaps among the most stressful in the area of hospitality. An acting resume format may be your key to landing the role of an eternity. The exact first key is to comprehend how resumes are organized. After working there for a couple decades, you might transition into a managerial function. What Is So F ascinating About Waitress Duties Resume? You should also give details about the busser abilities and qualities youre searching for in your next hire. Therefore, if youre trying to receive a job ( not just virtually any job, no matter how the job that you want), make koranvers to do things right and learn to create an outstanding resume. Our resume contractor is certainly the quickest method of create a continue that may enable you to get a fantasy job. Every employee in a specific company follows a written job description while on the job. No matter what type of career youre seeking, theres a resume writing sample that could support you in creating your private job application. Mentioning the previous work record is likely to demonstrate the obligations an individual previously held and the sum of time they usually maintains a job. The very first important section of your resume is known as the Career Objective. Between 5-10 years based on how many jobs youve had in that moment . The Upside to Waitress Duties Resume You should show employers that what you bring to the table is precisely what theyre searching for. A waiter job description is the exact same and because of this, a gender-neutral term like server is getting more commonly utilized. Each and every work type needs different sort of maintains. So to find a great work, you should do both. For instance, if youre asking for a self-employed article writer job then you are going to want to not just have adequate comprehension of the English language, nevertheless, you must likewise have the ability to utilize it and writing a superb application is 1 method of show your prospective companies or maybe clients youre good in writing. If you fill out an application for a job that you saw advertised on the web or in your community newspapers, theres a terrific probability that you wont wind up being submitting your resume personally. Instead, your objective should ensure it is very clear that youre s eeking specifically to work as a server in a particular kind of work atmosphere. Your resume will end up in an ATS ultimately, though youve networked your way through personal connections within the industry enterprise. No matter which kind of work youre searching for, the Gabriella professional application template is a terrific alternative. Job descriptions should have a list of essential bodily requirements essential to execute the work, with information specific to the specific restaurant. Resumes are made to emphasize the best side of somebody. Waitress Duties Resume the Ultimate Convenience A waiter will likewise be required to bear in mind a variety of details about the food and beverage lists. Being a waiter or waitress isnt an effortless job. Being he means so much more than serving food. Then youve got what it requires to be a good waiter or waitress. The major duty of a waitress is to be sure the customers have everything they should have a very good knowledge in the establishment and return for more good support. You will roll a great deal of silverware and clean plenty of ketchup bottles. The absolute most prosperous bartenders learn the names of all their patrons and are sure to use them when said patrons leave. You must deal with rude clients, screaming kids and individuals who dont tip. Just make certain the degree information is crystal clear and uncluttered. Resumes must be in a format accepted by the expert community. Your resume can continue to be riveting.

Nine courses you never thought you could study online

Nine courses you never thought you could study zugnglich Nine courses you never thought you could study onlinePosted October 13, 2011, by Josie ChunIn an age when almost everything you could want is at your virtual fingertips, the world of education has also moved into the digital sphere. You can now study a huge sortiment of courses online, including courses that once had to be studied in the classroom everything from nursing and aviation to animal care and beauty therapy. You can enjoy the freedom of pursuing your interests for work or for pleasure, all from the comfort of your own home.Here are nine popular qualifications you might not have realised you could study online.Nursing and midwiferyWho would have thought that a hands-on program like nursing or midwifery could be studied online? But its true distance education has become a great way to meet the demand for more qualified nurses all over Australia. Todays nurses and midwives can gain their professional requirements witho ut ever stepping foot into a classroom.We offer a range of nursing courses, from a Bachelor of Nursing to postgraduate qualifications, that combine in-depth course materials with clinical components. Youll be able to gain a professional qualification in an industry where your skills and knowledge will be in high demand.Browse our nursing and midwifery courses here.Animal careSo youre an animal lover who loves to play Dr Doolittle, but did you know that you could actually study animal care and animal science online? If you have professional aspirations in the animal services industry or just want to learn how to best manage your pet, an online course could be the way to go. We have a range of animal science, animal care and pet obedience courses, to give you expert skills and knowledge. Browse through our animal care courses here.Massage therapyYou might think a hands-on course like massage would need to be studied in person, but think again. Massage has proven to be one of the m ost popular natural therapies that can be studied by distance. SEEK Learning and the Australian Institute of Applied Sciences offer a range of massage qualifications, as well as aromatherapy and naturopathy courses, on campus as well as by distance education. Some courses do require you to complete assessments at their state-of-the-species campus, but the rest of your study is done online. Browse through our massage courses here.FitnessThe evolution of technology has meant that you no longer have to attend classes or a gym to gain a fitness or sports coaching qualification. Studying a fitness course by distance education means you will have access to an online virtual gym where you can undergo training-related exercises to complete your assessments. Training to be a fitness instructor, personal trainer, sports coach or exercise physiologist has never been more convenient or accessible. Browse through our fitness courses here.Building and constructionThe building and construc tion sector is always in need of skilled professionals, and you could gain the qualifications to enter this industry without even getting your hands dirty The building and construction courses offered through SEEK Learning will give any aspiring builders the skills to become a building contractor or construction manager, and can help you earn your builders licence. Browse our building and construction courses here.LawThese days you dont need to go to a bricks-and-mortar school to get a law degree. Studying by distance, you can get your four-year Bachelor of Laws, Juris Doctor or any number of combined law degrees and postgraduate qualifications in legal studies.Having a background in law is a particularly valuable asset, aiding you in whatever career or industry you wish to pursue.Browse our range of online law courses.Photography and artYou can also take an online course to free up your creativity and develop your artistic skills. With online courses in photography, illustration and fine arts, expressing yourself visually is something anyone can learn to do.By taking a photography course, you can learn to take stunning shots for work or play, to gain work as a professional photographer or snap your way through foreign lands as you write about your travelling adventures.Browse through our range of photography courses.Beauty and make-upThe glamorous field of beauty and make-up is another industry that you can qualify for with online study. The art of applying make-up and giving manicures, pedicures and facials can all be learned through distance education. Our beauty therapy courses not only provide you with application skills and experience, but also the first steps to becoming a professional in the beauty industry. Browse our range of beauty and make-up courses here.AviationNow it is also possible to gain an advanced qualification in aviation management through distance education. You could work in aviation administration, ground operations, security or l ogistics by studying online, you could embark on an exciting career in the aeronautical industry. For those with aspirations on the ground as well as in the air, GradSchools postgraduate aviation management courses ready you for careers with airlines as well as the government or military. Browse our range of aviation courses.Join the revolutionWhile the existence of online courses is no longer novel, what might surprise you is the range and depth of courses now available. Extensive student support and flexibility, excellent course materials and practical components are the reason these courses work, and why so many people are choosing to study by distance. With most online qualifications the equivalent of those you gain on campus, there is more reason than ever to choose the path of virtual study. Everyones doing it why not you?Browse our full range of online courses. 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Now you can receive beauty therapy training onlineBeauty TherapyHealthJobs for the healthy, wealthy and wiseOur endless pursuit of health and wellbeing has reached epic proportions, with people pouring unprecedented sums of money into the wohlbefinden industry everything from acupuncture to personal training, pedicures and life coaching.Beauty TherapyCAREER ADVICEBreaking Into The Business of Beauty 7 Tips for Making It On Your OwnIf youre excited about the thought of breaking into the glamorous beauty industry but arent quite sure where to start, these tips will get you on the right track.